The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Comfortable
“The room was a great size and having a separate bedroom made it easy to relax while the other person could work without disturbance.” view full review
Well-Equipped Kitchen
“The self-catering facilities were excellent, offering everything I needed to prepare meals conveniently during my stay.” view full review
Accessible Amenities
“The hotel provided thoughtful accommodations that made navigating the space comfortable and efficient, enhancing my overall experience.” view full review
Decent Breakfast
“The breakfast options were satisfactory, adding a nice touch to start the day, although a few more bread choices would have been appreciated.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Fax/Photocopying
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
620 Church Street,
Toronto,
Canada,
M4Y2G2,
Ontario
Map view
street view
620 Church Street,
Toronto,
Canada,
M4Y2G2,
Ontario
City landmarks
Museums
Royal Ontario Museum
3700 ft
Shopping Area
CF Toronto Eaton Centre
1.3
mi
290 Bremner Blvd
CN Tower
1.8
mi
Market
St. Lawrence Market
1.5
mi
Museums
Casa Loma
1.5
mi
Aquarium
Ripley's Aquarium of Canada
1.9
mi
Square
Nathan Phillips Square
1.4
mi
Museums
Bata Shoe Museum
1.0
mi
Stadiums
Hockey Hall of Fame
1.5
mi
Gallery
Art Gallery of Ontario
1.6
mi
Mall
Yorkville Village
4500 ft
Parks
Allan Gardens
5000 ft
Square
Yonge-Dundas Square
1.1
mi
Parks
Queen's Park
1.0
mi
Baseball Stadium
Rogers Centre
1.9
mi
Museums
George R. Gardiner Museum of Ceramic Art
3500 ft
Shopping Area
Manulife Centre
2200 ft
Public Building
Toronto City Hall
1.5
mi
Farm
Riverdale Farm
1.4
mi
9 Trinity St
Distillery Historic District
1.7
mi
Night club
Buddies in Bad Times Theatre
2800 ft
University
University of Toronto
1.2
mi
Church
St. Basil's Church
2100 ft
Museums
Mac Kenzie House Historic
1.0
mi
Church
Church of the Redeemer
3100 ft
Public Building
Ontario Legislative Building
1.3
mi
Public Building
Osgoode Hall
1.5
mi
Mall
Holt Renfrew
2100 ft
Nearby
Libraries
Toronto Public Library
1900 ft
Church Street
Church Street
2000 ft
Restaurants
The Croissant Tree
300 ft
625 Church St
Sunset Grill
1100 ft
120 Bloor St. E. Bloor St. E. & Church St.
Chick-fil-A
1300 ft
709 Yonge St
Salad Days
1400 ft
2 Bloor St E
Natural Sushi Japanese Restaurant
1200 ft
714 Yonge St
Dal Moro's Fresh Pasta To Go
1600 ft
605 Yonge St
M'Zaar Restaurant
1700 ft
668 Yonge St
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Clean
Friendly Staff
Construction Noise
Grimy Microwave
7.2/10
Very good
Rooms
7.2
Location
8.1
Service
8.0
Dining
5.8
Guest reviews
7.2/10
based on 27 reviews
3.5/5
based on 1056 reviews
7.9
7.9/10based on 5146 reviews
#61 of 142 hotels in Toronto based on Tripadvisor
James
United Kingdom,
May
2024
7.8/10
Staying at this hotel was truly a pleasant surprise! The rooms were huge, giving my husband and me a separate area to relax while our daughter slept in the bedroom. The hotel pool and gym were convenient additions. However, the room layout was unexpectedly like a dorm room, which was a bit surprising for a downtown Toronto hotel.
Rooms
8.0
The rooms are very large with nice furniture, really a home from home. They are clean with plenty of storage, and the door that you could close off from the living room added extra privacy.
Service
9.0
The staff was super friendly and always helpful. They even recommended the monthly parking pass to save me money, which was a thoughtful gesture.
Location
7.0
The location is quite good, close to a major shopping street and lots of bars and restaurants. However, the surrounding construction projects in downtown Toronto could be a bit noisy and disrupt the view.
Dining
7.0
The dining options were satisfactory, with everything needed to start the day. However, the outside microwave was a bit grimy and not very appealing.
Facilities
8.0
The hotel facilities were handy, including dry cleaning, laundry services, and tours/ticket assistance.
Clean
Construction Noise
Hugh
United Kingdom,
May
2024
6.4/10
The hotel is conveniently located close to downtown and Metro Lines 1 & 2, making it easy to explore the city. The rooms have an odd mix of old-fashioned furniture but are spacious. While the service was not outstanding, the staff did make an effort to address our concerns. The dining options could use improvement, especially for larger groups. The facilities are adequate but could benefit from some upgrades.
Rooms
6.0
The rooms had a mix of old-fashioned furniture but were spacious.
Service
7.0
The staff made an effort to address our concerns but were not overly friendly.
Location
8.0
The hotel's location close to downtown and Metro Lines 1 & 2 was convenient for exploring the city.
Dining
5.0
The dining options could be improved, especially for larger groups.
Facilities
6.0
The facilities were adequate but could benefit from some upgrades.
Jack
United Kingdom,
April
2024
7.4/10
The service was extremely helpful with tourist questions and recommendations for nearby places to eat. The location was very convenient, close to a variety of shops. The dining experience was basic but decent, offering essential breakfast items. The facilities were satisfactory.
Rooms
7.0
The rooms were a little small but still met and exceeded my expectations.
Service
9.0
The service was very friendly and extremely helpful.
Location
8.0
The location was very convenient, close to a lot of shops.
Dining
6.0
The dining was super basic but served its purpose.
Facilities
7.0
The facilities were sufficient.
Friendly Staff
Small Rooms
Richard
United Kingdom,
March
2024
8.6/10
I had a fantastic stay at this hotel! The rooms were spotless and had everything we needed, the front desk staff was friendly and helpful, and the location was perfect for exploring the city. However, the dining options were quite basic. Overall, a great value for money!
Rooms
10.0
The room was large, clean, and fully equipped with a kitchen, separate living area, and bedroom.
Service
9.0
The staff were exceptionally friendly and patient, making our stay even more enjoyable.
Location
9.0
The location was ideal with convenient access to metro lines and walking distance to shops and restaurants.
Dining
7.0
The dining options were limited, but there were restaurants nearby to explore.
Facilities
8.0
The hotel offered dry cleaning, laundry services, and tours/ticket assistance for added convenience.
Mike
United States of America,
February
2024
5.8/10
The hotel is situated at the heart of downtown Toronto, offering clean rooms with nice kitchen and balcony. While the rooms were small and dirty, their location is extremely convenient for exploring the city. The service was average, with polite but not outstanding staff. The dining options were lacking, but the hotel did offer amenities like dry cleaning and tours assistance. Overall, it's a decent choice but could use some improvements.
Rooms
5.0
The rooms were small, dirty, and not up to standards. However, the kitchen and balcony were nice additions.
Service
6.0
The staff were polite but nothing exceptional, especially considering the hotel's underwhelming condition.
Location
8.0
The hotel's location at the heart of downtown Toronto is very good for exploring the city's attractions.
Dining
5.0
The dining experience was below expectations with limited options for guests.
Facilities
6.0
The hotel offers amenities like dry cleaning and tours assistance but needs improvement in other areas.
Larry
United States of America,
February
2024
7.6/10
The hotel room was very spacious but felt cold even with the heating radiator on. It was convenient to collect food to enjoy in the room, though there was only one small bathroom available. The price was reasonable, considering the size of the room.
Rooms
7.0
The room was large but had issues with heating and cooling. Collecting food for in-room dining was convenient, but the single small bathroom could be a drawback.
Service
9.0
The service was excellent, professional, and respectful. The staff provided top-notch assistance with services like dry cleaning, laundry, and arranging tours, even though the initial experience with the room was not ideal.
Location
8.0
The location was ideal, especially for visiting U of T, the ROM, and exploring the Bloor street shops. Despite being small, the area was manageable and offered quick access to downtown Toronto and Bloor-Yorkville shopping.
Dining
7.0
The dining experience was decent. Although the breakfast could have included more options like toast variations and a faster coffee service, the food was enjoyable, especially the croissants and coffee.
Facilities
7.0
The hotel facilities were sufficient for my needs, offering the basics needed for a comfortable stay. The room amenities met my expectations, although some improvements could be made.
large rooms
temperature control
Mary
United Kingdom,
February
2024
7.8/10
The hotel rooms were very big and spacious with nice furniture, really a home away from home. They were clean, bright, and comfortable, offering a full kitchen and plenty of storage. The hotel pool and gym added extra convenience. However, the location felt a bit small and hidden, and the busy atmosphere could disturb the sleep if the window was left open.
Rooms
9.0
The rooms were very big and spacious, like a home from home, clean, bright, and comfortable with nice furniture. The full kitchen and ample storage were very convenient.
Service
8.0
The service was friendly and helpful, recommending cost-saving options like the monthly parking pass. The staff was kind and accommodating, especially during late-night check-ins.
Location
7.0
The hotel is well-equipped, very clean, and comfortable, with easy access to downtown Toronto and the Royal Winter Fair.
Dining
7.0
The dining experience was enjoyable with fresh croissants and a good selection for starting the day. However, it wasn't the best in terms of other options.
Facilities
8.0
The hotel facilities are handy, with a convenient pool and gym available for guests' use.
George
United Kingdom,
February
2024
5.8/10
My stay at the hotel had its ups and downs. The rooms were spacious and well-equipped, but encountering yellow tap water and facing a significant deposit issue left me a bit frustrated. On the bright side, the location was superb for exploring Toronto with quick access to transportation. The service was a mix of unaccommodating attitudes and highly polite and helpful staff. The dining experience was lacking in quality and service, while the facilities could use some improvements.
Rooms
7.0
The rooms are spacious with a full kitchen, living room/dining area, separate bedroom, and bathroom.
Service
6.0
The service had its highs and lows, with some staff members being really polite and helpful, yet others not very accommodating.
Location
9.0
The hotel's location is superb, offering quick access to transportation and nearby shops, especially near Yonge and Bloor streets.
Dining
5.0
The dining experience was deplorable both in service and quality, with room for significant improvement.
Facilities
5.0
The facilities need upgrading, especially in the dining area and coffee service.
Reginald
United Kingdom,
February
2024
8.0/10
The hotel provides clean and comfortable rooms with very quiet surroundings. The service is beyond helpful, with very friendly and accommodating staff. The location is wonderfully close to key subway stations and various dining options. Dining was tasty but lacked variety. Overall, a good value for money choice with some room for improvement in the dining offerings.
Rooms
7.0
The rooms were clean although somewhat very aged.
Service
9.0
The service was very nice and accommodating.
Location
9.0
The location was great because it was not only near the conference I attended but also near a lot of bars and restaurants.
Dining
7.0
The dining experience was tasty but could have a little more variety.
Facilities
8.0
The hotel offers useful facilities.
Matthew
United States of America,
February
2024
7.0/10
The hotel wasn't in great condition overall, with no areas to take your dog outside, very far from downtown, and very inconvenient access to the garage. However, it was particularly well-suited for business/work, offering a desk area and suitable seating. The rooms were clean and spacious.
Rooms
7.0
The rooms were clean and spacious, suitable for business/work, with a desk area and adequate seating.
Service
9.0
The staff were extremely helpful and pleasant, going out of their way to assist, even offering a late free checkout when they learned about my flight departure.
Location
8.0
The location was great, within walking distance to subway stations, restaurants, and notable murals on Church Street.
Dining
5.0
The dining experience was limited to basic items like muffins, croissants, and fruit, not particularly impressive.
Facilities
6.0
The facilities were average, lacking some basic amenities and convenience points.
clean
inconvenient access to garage
Christina
United Kingdom,
January
2024
7.4/10
My five nights at this hotel were a pleasant experience overall. The rooms were very clean and quiet, resembling more of an apartment feel; although they weren't as warm as I would have liked. The service was extremely helpful, especially Jun, who went out of his way to accommodate us and ensure all our kitchen needs were covered. The location was great, with a good kitchen and big living room space on the vibrant Church St in Toronto, close to public transit and major downtown attractions. However, the dining options, mainly a small cafe across the street, were limited, and the hotel facilities were just average without any standout features.
Rooms
8.0
The rooms were very clean and quiet, giving off more of an apartment vibe. They were not as warm as I would have preferred.
Service
7.0
The service was good and pleasant overall, with Jun going above and beyond to assist us. However, the rest of the service was just average.
Location
9.0
The location was fantastic, situated on the vibrant Church St in Toronto, with easy access to public transit and major downtown attractions.
Dining
7.0
The dining option across the street, although not directly from the hotel, was good for breakfast but lacked variety for other meals.
Facilities
6.0
The hotel facilities were decent but did not offer any standout features or amenities.
Quiet Rooms
Limited Dining Options
Derek
United Kingdom,
December
2023
5.6/10
My stay at the Towns Inn was a mix of positives and negatives. The rooms were spacious, clean, and well-appointed, but they definitely needed some TLC with various issues like a lumpy mattress, peeling wallpaper, and water damage in the kitchen. The location was a bit inconvenient as I had to rely on Uber to get around, and the ongoing construction of condos nearby was a drawback.
Rooms
5.0
The rooms at the Towns Inn were in need of some attention, with stains on the walls and a lingering smell of smoke/stale air.
Service
8.0
The service at the inn was truly welcoming and helpful. The staff assisted us in booking a great trip to Niagara Falls and were always friendly and ready to help with any requests or questions.
Location
6.0
The location of the Towns Inn was a bit far, requiring Uber rides to get around. However, being situated at the Bloor/Yonge intersection in Toronto made it convenient to access various activities and the subway station.
Dining
5.0
The dining experience fell short of expectations, lacking variety and quality. There were limitations in options and hours of service, which was disappointing.
Facilities
5.0
The facilities at the Towns Inn could be improved to enhance the overall guest experience.
Jason
United Kingdom,
December
2023
7.8/10
I had reserved my cruise ship room months in advance with specific preferences, and I was pleased to find that it matched the pictures on the website. The service on board was impeccable, with all the staff being personable, kind, helpful, and understanding. The location of the cruise ship right on Yonge/Bloor intersection in Toronto was super convenient, giving easy access to everything around. However, the dining experience was a bit basic and disappointing, and the facilities, while adequate, could have been more varied.
Rooms
8.0
My room on the cruise ship was as in the pictures on the website and lived up to the expectations from my last visit.
Service
9.0
The service on the cruise ship was very attentive and helpful throughout my stay.
Location
9.0
The cruise ship was conveniently located right on Yonge/Bloor intersection in Toronto, making it accessible to everything around.
Dining
6.0
The dining experience was basic, with not much variety to it, leaving some room for improvement.
Facilities
7.0
The facilities on the cruise ship were adequate but could have been more varied.
Cliff
United Kingdom,
December
2023
7.0/10
The hotel has a great location, ideal for a vibrant dining and bar experience, with plenty of nearby shops and restaurants. The rooms are outdated and in need of a renovation, with some maintenance issues like noisy air-con units. The service is top-notch, with exceptionally accommodating and thoughtful staff. The location is fantastic for exploring Toronto, with convenient access to public transport and essential services. The dining experience is basic, with limited options and expensive parking. Overall, a mix of positives and negatives.
Rooms
6.0
The rooms are outdated and need renovation, with maintenance issues like noisy air-con units.
Service
9.0
The service is excellent, with staff going out of their way to be helpful and accommodating.
Location
8.0
The location is great for those seeking a lively dining and bar scene, with easy access to attractions and essential services in Toronto.
Dining
5.0
The dining experience is limited, with basic offerings and expensive parking.
Facilities
7.0
Steve
United Kingdom,
November
2023
7.6/10
The hotel is in a prime location, offering a cozy room with a nice bar area, but not entirely as advertised during booking. The service had its ups and downs, from a thoughtful gesture of sculpted swans to uncomfortable encounters with staff making assumptions based on appearances. The location is a standout feature, especially for being in the heart of a vibrant area with easy access to various attractions. Dining options were limited but included in a reasonable rate.
Rooms
8.0
The room, with a kitchen and cozy ambiance, including a bar area, was enjoyable despite discrepancies from the booking photos.
Service
6.0
My experience with the staff was mixed, ranging from a lovely swan sculpture surprise to uncomfortable insinuations and judgments based on appearances.
Location
9.0
The hotel's location is exceptional, right in the heart of a lively neighborhood with easy access to bars, shops, and dining options.
Dining
7.0
Dining options were limited, but the included breakfast was a nice addition at a decent price point.
Facilities
8.0
Facilities were sufficient for a comfortable stay.